
When you walk into a room, do you look at the ceiling lights or lamps and say, "Thank the Lord that these lights are working!" do you? Likely, you don't. You just expect the lights to come on when you flip the switch. If anything, it's most noticeable if you lose power and suddenly what you have come to depend on, and take for granted, isn't working anymore.
Your organization probably has a lot of "light bulbs" on the team. These are the folks that, day in and day out, do the background work with excellence. They are attentive to detail. They like routine. They feel unsettled if things are not predictable. They may be somewhat critical, shining a light on people and tasks that can show their negative sides.
You need these light bulbs. They...