Make Their Job a Little Easier

A simple tip today...pick one or two employees on your team and ask them this simple question: "What would make your job easier today?" Then, as quickly as possible, try to act on that suggestion if it can be reasonably applied. If not, suggest an alternative that will help improve that employee's day.

For example, let's say one of your support staff has to drop off the outgoing mail at the post office each day after she leaves work. Is it possible to hire a courier, or erect a secure mailbox at which she can put the outgoing mail instead?